Shipping and Return Policy
This Shipping and Return Policy explains how Dwarkadheesh Vastu handles service delivery, fulfilment support and return-related requests for bookings made through the website.
Nature of Our Business
Dwarkadheesh Vastu provides services only. Our services include Vastu consultation, astrology guidance, poojan and paath coordination, gemstone recommendation guidance, temple/prasad booking assistance, spiritual remedies and related support.
Service Delivery
- Services are delivered through consultation, appointment, phone call, online support, report, ritual/prasad coordination or guidance-based fulfilment.
- Service processing begins after payment confirmation, booking confirmation or manual verification where required.
- Delivery timelines may vary based on the selected service, customer response, expert availability, temple/ritual schedules and external conditions.
- Customers must provide correct contact details, address and service information wherever required for smooth fulfilment.
Shipping, Where Applicable
As we provide services only, most bookings do not require physical shipping. If any prasad, report, document or service-related material is dispatched as part of a confirmed service, shipping will be handled according to availability, location and courier support.
Return Eligibility
Since our offerings are service-based, returns are generally not applicable after the service has started, been scheduled, fulfilled, reported, coordinated or completed. If any service-related material is received damaged or incorrect, the customer may contact us with supporting details for review.
Non-Returnable Service Deliverables
- Completed consultations, reports, poojan/ritual services and personalized guidance.
- Temple/prasad bookings once processed, coordinated, dispatched or fulfilled.
- Service-related digital access links, documents or guidance material after approval or access.
- Any service already started or completed based on the customer's booking.
Support Process
To raise a service delivery, shipping or return-related query, contact our support team with booking details, payment details and the reason for your request. Approval is subject to verification.