Privacy Policy
Dwarkadheesh Vastu respects the privacy of every visitor and customer. This Privacy Policy explains how we collect, use, store and protect information shared through our website, enquiry forms, consultation bookings, service requests and account features.
Nature of Our Business
Dwarkadheesh Vastu is a service-based business. We provide Vastu consultation, astrology guidance, poojan and paath coordination, gemstone recommendation guidance, temple/prasad booking assistance, spiritual remedies and related support services only.
Information We Collect
We may collect your name, mobile number, email address, billing details, address, city, state, pincode, account login details, service booking details, consultation preferences, uploaded payment proof and any message or information submitted through our forms.
How We Use Your Information
- To process enquiries, consultations, service bookings and prasad-related requests.
- To contact you regarding payments, appointments, reports, service status or support.
- To send invoices, booking updates and approved service-related access links where applicable.
- To improve website performance, customer service and user experience.
- To comply with applicable business, accounting and legal requirements.
Payment and Transaction Data
Online payments may be processed through third-party payment service providers. We do not store sensitive card, UPI PIN, net banking password or wallet credentials on our website. For UPI QR payments, we may store the UTR number and payment screenshot submitted by the customer for verification.
Cookies and Analytics
Our website may use cookies and analytics tools to understand visitor activity, improve pages and monitor performance. You can manage cookie permissions through your browser settings.
Data Sharing
We do not sell personal information. Information may be shared only with trusted service providers such as payment processors, email providers, technology support providers, delivery or fulfilment partners where applicable, and internal team members where necessary to complete your request.
Data Security
We use reasonable technical and administrative safeguards to protect customer information. However, no internet-based system can be guaranteed to be completely secure, so customers should also keep their account credentials confidential.
Your Rights
You may contact us to update your account details, request support regarding your data, or ask questions about this policy. Requests will be handled after reasonable verification of identity.
Contact
For privacy-related queries, please contact Dwarkadheesh Vastu through the phone number or email address published on our website.